Terms of Service & Privacy Policy

Effective Date: August 2025

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1. Acceptance of Terms

By downloading or using the Emo.Maintenance mobile application (“App”), you agree to be bound by these Terms of Service. If you do not agree with these terms, do not use the App.

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2. Purpose of the App

Emo.Maintenance is a wellness and emotional support application designed to help men explore and manage their mental health. It includes journaling features, motivational tools, chatbot-based emotional support, and educational content.

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3. Not a Substitute for Therapy

IMPORTANT DISCLAIMER:

• Emo.Maintenance is not a replacement for licensed therapy, professional mental health treatment, or crisis intervention.

• The app does not offer medical advice, diagnosis, or treatment.

• If you are experiencing a mental health emergency, please contact emergency services or a licensed professional.

• In the United States, you can contact the 988 Suicide & Crisis Lifeline by calling or texting 988.

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4. Use of the AI Chatbot (Coach EM)

• Coach EM is powered by AI and provides general emotional support and motivational content.

• While designed to be thoughtful and compassionate, Coach EM cannot provide therapeutic services, medication guidance, or crisis counseling.

• Mentions of suicide or self-harm in chat will trigger automatic referral to appropriate crisis resources.

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5. User Conduct

You agree not to:

• Use the app for unlawful or harmful purposes

• Impersonate others or submit false information

• Interfere with the app’s operation or attempt unauthorized access

We reserve the right to suspend or terminate accounts that violate these terms.

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6. Data & Privacy

Your use of the App is also governed by our [Privacy Policy].

• We do not sell your data

• You can request deletion of your data at any time

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7. Intellectual Property

All content, branding, and functionality of Emo.Maintenance is owned by [Your Company Name] and may not be copied, repurposed, or sold without permission.

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8. Limitation of Liability

We are not liable for:

• Any harm resulting from reliance on information or tools within the app

• Interruption of service, data loss, or technical issues

Use of the app is at your own discretion and risk.

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9. Modifications to Terms

We may update these Terms from time to time. Changes will be posted in-app or on our website. Continued use of the app after such updates constitutes acceptance of the new terms.

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10. Contact Us

If you have questions about these Terms or the disclaimer, please contact:

Emo.Maintenance Team

Email: [Insert Support Email Address]

Website: [Insert Landing Page URL]

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By using Emo.Maintenance, you acknowledge and agree to these Terms of Service and the limitations of AI-powered support.

Effective Date: August 2025

This Privacy Policy describes how Emo.Maintenance (“we”, “us”, or “our”) collects, uses, and protects your information when you use our mobile application (“App”).

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1. Information We Collect

a. Personal Information:

We may collect personal information you voluntarily provide, such as:

• Name or username

• Email address

• Subscription status

b. Emotional Input & Journaling Data:

Any messages you enter into the journal or chat features are stored securely. These may be used anonymously for improving AI support and insights, but never for advertising or third-party sales.

c. Usage Data:

We collect non-identifying technical information, such as:

• Device type and model

• App usage statistics

• Crash logs and error reports

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2. How We Use Your Information

We use the information we collect to:

• Provide and personalize your experience

• Support your emotional wellbeing via Coach EM and journaling features

• Improve the performance and reliability of the app

• Notify you about app updates or new features

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3. How We Protect Your Information

• We use secure encryption protocols to store and transmit data

• Access to user data is restricted to authorized personnel only

• Data is never sold to third parties or used for targeted ads

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4. AI & Chatbot Disclosure

Our chatbot Coach EM is powered by AI. While it’s designed to offer emotional support, it is not a licensed therapist and should not be considered a substitute for professional mental health care.

In cases where users mention self-harm or suicidal ideation, Coach EM may offer crisis resource suggestions, such as the 988 Suicide & Crisis Lifeline.

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5. Your Rights and Choices

• You may request to delete your data at any time

• You may opt out of email communications

• You may export journal entries by contacting support

To request deletion or export of your data, contact us at: reachout@emomaintenance.com

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6. Children’s Privacy

This app is intended for users 18 years and older. We do not knowingly collect information from children under 13.

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7. Changes to This Policy

We may update this policy from time to time. Users will be notified of major changes via email or app notification.

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8. Contact Us

If you have questions about this privacy policy, please contact:

Emo.Maintenance Team

Email: reachout@emomaintenance.com

Website: emomaintenance.com

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By using the Emo.Maintenance app, you agree to the terms outlined in this Privacy Policy.